Returns & Exchanges

Swimnerd Pace Clock Warranty

We stand by the quality of our products and offer the following warranty.

What Is Covered

Swimnerd warrants that the Swimnerd Pace Clock shall be free from defects in material and workmanship for a period of two years from the date of purchase when the product is used under normal uses and conditions and as recommended in the User Guide.

During the warranty period, Swimnerd will, at its option, repair or replace the product if it becomes defective, malfunctions, or otherwise fails to conform with this Limited Warranty.

All shipping and parts shall be the responsibility of the owner. Original proof of purchase is required to invoke this warranty.

What Is Not Covered

This Limited Warranty does not cover normal wear and tear.

This warranty is void if the product is improperly stored, assembled, altered, or modified in any way. Yes, our electronics are covered in a special glue. Yes, we've had clocks go to the bottom of the pool and come up working just fine. But that is no excuse to not protect your clock from water. You must have some sort of roof over it's head - it will lengthen the life of your Nerd.

It does not cover misuse, abuse, accident damage, scratches, broken cases, cosmetic damage to paint or finishes, incorrect power supplies, unauthorized service, or use with parts not manufactured or sold by Swimnerd.

Warranty Claim Processing

Warranty claims must be accompanied by proof of purchase.

Swimnerd may, at its option, repair or replace any defective product or parts with new or serviceable used parts that are equivalent in function to the original parts. All exchanged products and parts replaced under this warranty become the property of Swimnerd at the time of service.

Swimnerd reserves the right to change manufacturers of any parts to cover any existing warranty. Any parts determined to be defective must be returned to Swimnerd to obtain warranty service.

You must prepay any shipping charges, export taxes, customs duties, taxes, or other charges associated with transportation of the parts or product. You are responsible for ensuring any parts or product shipped or returned and assume the risk of loss during shipment.

Disclaimed Warranties

The provisions of this warranty are in lieu of any other warranty, whether express or implied, written or oral. To the maximum extent allowed by law, all other warranties, including but not limited to express warranty, implied warranty, warranty of merchantability, fitness for a particular purpose, and warranty of non-infringement of intellectual property, are expressly excluded to the maximum extent.

Rechargeable Battery Limited Warranty

Swimpractice.com Terms and Conditions of Battery Sales

Limited Warranty

Seller warrants that its products furnished under these terms and conditions of sale will conform to and perform in accordance with Seller’s published specifications for such products as in effect on the date of shipment for a period of three months from such date.

Seller’s Sole Liability

Seller’s sole liability and Buyer’s sole and exclusive remedy under the express warranty stated in this section shall be repair or replacement of any product under warranty which Seller reasonably finds to be defective.

No Implied Warranties

The representations and warranties stated above are in lieu of all other warranties, representations, or conditions pertaining to the products, whether written, oral, statutory, or implied, including all warranties or conditions of merchantability, merchantable quality, and fitness for a particular purpose.

Limitation of Liability

Seller’s total liability for any cause of action shall not exceed the price of the specific products purchased. Seller shall not be liable for incidental, special, or consequential damages, improper handling, storage, transportation, use, unauthorized modification, or use of the product in combination with other substances or processes.

Claims & Inspection

Buyer shall test and inspect products for compliance within a reasonable time after each shipment, not to exceed 45 days. Failure to notify Seller in writing within 45 days after receipt of the products may waive rights or claims regarding defective products, nonconforming products, or shipment shortages.

Title & Risk of Loss

Products shall be shipped F.O.B. Virginia Beach, VA, and shall be deemed delivered to Buyer when delivered to the first carrier or transportation company at the shipping point. Unless otherwise agreed in writing, all transportation charges and expenses shall be paid by Buyer.