Privacy Policy

Swimnerd respects your privacy. This policy explains how we collect, use, protect, and disclose information when you use swimpractice.com and related Swimnerd services.

Information We Collect

We collect information needed to process orders, improve your experience, provide support, and communicate with you.

How We Use It

Your information helps us fulfill orders, provide customer service, improve our website, and share relevant Swimnerd updates.

Cookies & Security

We use cookies, analytics, and security tools to help the site work properly and protect your personal information.

Overview

Thank you for accessing the swimpractice.com website operated by Water Monsters, LLC d/b/a Swimnerd.

This Privacy Policy explains how we collect, use, and under certain limited conditions disclose your personal information. It also explains the steps we have taken to secure your personal information and your options regarding collection, use, and disclosure.

By visiting the Site directly or through another site, you accept the practices described in this Policy.

This privacy policy applies to the Site. It does not necessarily apply to offline collection of personal information.

We are not responsible for the content or privacy practices of any website not operated by Swimnerd that links to the Site or that the Site links to.

Information Collection & Use

We collect information from you in several different ways on this Site. One goal in collecting personal information is to provide an efficient, meaningful, and customized experience.

We use your personal information to:

  • Make the Site easier to use by not requiring you to enter information more than once.
  • Help you quickly find information, products, and services.
  • Create content that is most relevant to you.
  • Alert you to new information, products, and services that we offer.
  • Tailor ads or other communications to be more relevant to you.

Registration & Ordering

Before using certain parts of the Site or ordering products, you may be asked to complete an online registration or checkout form. During registration or checkout, you may provide personal information including your name, shipping and billing address, phone number, and email address.

We may also ask for your country of residence or your organization’s country of operation so we can comply with applicable laws and regulations. This information is used for billing, order fulfillment, communication about your order, customer service, and internal marketing purposes.

Email Addresses

Several locations of the Site may allow you to enter your email address for purposes including creating an account, requesting product updates, receiving notifications about new products, or signing up for newsletters and special offers.

Cookies & Other Technology

Like many websites, the Site uses cookies and web beacons to speed navigation, recognize users, remember preferences, and track Site usage.

Cookies are small pieces of information stored as text files by your internet browser. Most browsers are initially set to accept cookies. You can set your browser to refuse cookies or remove cookies from your hard drive, but some portions of the Site may not function properly if you do.

Cookies help enable shopping cart functionality, checkout, account features, browsing records, and other website functions. The Site’s cookies do not and cannot infiltrate a user’s hard drive to gather confidential information. Our cookies are not spyware.

Web Beacons

Web beacons help deliver cookies and help us determine whether a page has been viewed and how many times. Electronic images on the Site, including ad banners, may function as web beacons.

Third-Party Advertising

We may use third-party advertising companies to help tailor Site content or serve ads on our behalf. These companies may use cookies and web beacons to measure advertising effectiveness. Any information these third parties collect through cookies or web beacons is not linked to personal information collected by Swimnerd.

Log Files

As with most websites, our server may automatically recognize the internet URL from which you access the Site. We may also log your IP address, internet service provider, and date/time stamp for system administration, order verification, internal marketing, and troubleshooting purposes.

Children’s Privacy

We respect children’s privacy. We do not knowingly or intentionally collect personal information from children under age 13. If you are under 13, please do not submit personal information and rely on a parent or guardian to assist you.

Product Reviews

You may choose to submit a product review. If you post a review, we may ask for your email address, which will be kept private. Any personally identifiable information you submit as part of the review may be read or used by other visitors to the Site. We are not responsible for personally identifiable information you choose to submit in a review.

Information Use & Disclosure

Internal Use

We use your personal information to process orders, provide customer service, improve Site content and layout, improve outreach, conduct marketing efforts, and determine general marketplace information about visitors to the Site.

We may share your information with affiliates under Swimnerd’s control to help facilitate these uses.

Communications With You

We use your personal information to communicate with you about the Site, your orders, deliveries, customer service, and account activity. We may send confirmation emails, order-related emails, and service-related announcements when necessary.

If you submit your email address for newsletters, product updates, or special offers, we use it to deliver that information. You may unsubscribe or opt out of future marketing emails. Because we must communicate about orders you place, you cannot opt out of order-related emails.

External Use

We do not sell, rent, trade, license, or otherwise disclose your specific personal information or financial information to anyone other than affiliates under Swimnerd’s control, except as described in this policy.

Service Providers

We may use third parties to perform specific functions on our behalf. For example, to deliver products, we may share necessary information with shipping providers such as USPS, UPS, and FedEx, including your name, shipping address, email, and phone number.

To help you buy products and receive customer service, we may provide payment information to financial service providers such as credit card processors and issuers. When credit card information is submitted for authorization, encryption is used to help protect your information.

Legal Requirements

We may disclose information in response to requests from law enforcement officials, subpoenas, court orders, or when otherwise required by law. We may also release personal information when necessary to protect our legal rights, enforce our Terms of Use or other agreements, reduce fraud risk, or protect ourselves or others.

Business Transfers

If Swimnerd is acquired, merged with another company, or disposes of some or all assets, your personal information may be disclosed to another company. That disclosure would remain subject to the Privacy Policy in effect.

Non-Personal Information

We may share non-personal information with third parties such as advertising partners. This may include information like the number of daily visitors to a page or the size of an order placed on a certain date. This information does not directly personally identify you.

Contests & Promotions

From time to time, we may offer contests, sweepstakes, or other promotions. Participation may require registration.

If you participate in these promotions, we may collect contact information such as your name, address, and email address. We may share this information with co-sponsors or other third parties involved in the presentation of the promotion, as identified in the rules or entry materials.

We do not control these third parties’ privacy practices, and our Privacy Policy does not apply to their collection and use of your information.

We may also share some entry information with third parties or the public in connection with promotion administration, winner selection, prize fulfillment, or as permitted by official promotion rules.

Data Security

The Site incorporates physical, electronic, and administrative procedures to help safeguard the confidentiality of your personal information, including Secure Sockets Layer encryption for financial transactions through the Site.

We use SSL encryption to help protect your personal information online. We also take steps to protect personal information in our facilities. Access to personal information is restricted to employees who need it to perform a specific job.

We rely on third-party service providers for the physical security of some computer hardware. We believe their security procedures are adequate.

Important: While we use industry-standard precautions to safeguard your personal information, complete security does not presently exist online or offline. We cannot guarantee 100% security.

Offline Collection, Use & Disclosure

Most information we collect is obtained through the Site, and this Privacy Policy applies to that online collection of personal information.

We may also collect information offline. For example, if someone calls us to place an order or ask a question, we will ask only for the personal information needed to place the order or answer the question.

When information needs to be stored, such as order information, it may be entered into our database using SSL encryption. We try to treat offline collection, use, and disclosure consistently with our relevant online practices.

Updates To This Policy

If we change or update this Privacy Policy, we will post changes and updates on the Site so you will be aware of what information we collect, use, and disclose.

We encourage you to review this Privacy Policy from time to time so you know whether it has been changed or updated.

If you have questions about this Privacy Policy, please contact us at info@swimnerd.com.